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Customer reviews of Maldon Cars and Vans Ltd

At Maldon cars we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.

But don't just take our word for it, see what some of our customers have to say about us...

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Maldon Cars and Vans Ltd

Maldon Cars and Vans Ltd
5
4.8

Based on 173 customer reviews

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  • 5

    Car not as described-Relevant fault not declared

    By B D on 20 March 2018 | Purchase not verified

    Dealer was extremely helpful over the phone answering all questions about the condition of the vehicle. Videos were even provided and a date for a test drive was arranged. Travelled several counties to view and upon arriving there was a large horizontal crack on the front windscreen which would certainly fail an MOT. Car not as described and wasted fuel travelling there and a waste of a day off work. The dealer was unwilling to reduce the price to account for the inevitable windscreen replacement presenting me with the choice of buying a car with an expensive fault. Some insurers require you to declare glass claims and it is unreasonable to have necessary repairs on your claim history because the vehicle was not as advertised. Dealer apologised for the oversight in not mentioning it. Too little too late. Unfortunately, this experience conforms with the negative stereotype for second-hand dealers. Completely unacceptable to waste people's time and money in this way.


  • 5

    Don’t charge what’s advertised on autotrader

    By C L on 31 January 2018 | Purchase not verified

    I went to look at two cars that were advertised on autotrader and didn’t call first. One was advertised at £5900. When I got there the same car was priced at £6900 and the friendly staff told me they could do me a deal...their best offer £6000. Not letting on I said I’d think about the car and would keep an eye out on line to see if they had anything else come up and asked if their stock was on autotrader. Within 5 minutes of leaving they had increased the price on auto trader to £6900. The same car a week later is now advertised at the lower price again. Buyers beware!!

    Reply from Maldon Cars and Vans Ltd on 18/02/18

    Hi C L Thanks for sending this through We are really sorry to hear about your experience Would you email us your details and the car reg to maldoncarsuk/[email protected] and will look this a bit further Regards Maldon cars uk ltd


  • 5

    Great customer service

    By Alberto M on 01 June 2017 | Purchase not verified

    Purchased a car today and really pleased with it as well as the excellent customer service that i recieved. The car was delivered to me in pristine condition as they had valeted it for free too. Thank you guys and keep up tghe great work!


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